IMPROVING PERFORMANCE

Our methodology is straightforward. In a nutshell, we listen and build a collaborative solution that gets to the heart of clients’ needs. In broader terms, we follow the research-backed Human Performance Technology (HPT) model of performance improvement. Hence, “hptworks”.

Human – the individuals and groups that make up our organizations
Performance – activities and measurable outcomes
Technology – a systematic and systemic approach to solve practical problems

HPT methodology takes a client’s initial “presenting complaint” and delves deeper to find its true, underlying cause. We don’t just offer you a generic training. We build a collaborative intervention targeting the true nature of the issue, ensuring an effective and sustainable solution.

PARTIAL CLIENT LIST

WebMD
Tri-Met
SEH America
Portland Metro
City of Portland
Internal Revenue Service
Molalla Communications
Multnomah County
State of Oregon
Rentrak Corporation
NACCO Materials Handling Group