PROFESSIONALLY SPEAKING
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About Susan
A highly engaging speaker, facilitator and consultant, Susan assists individuals and organizations to develop effective and lasting interventions that improve productivity and employee engagement.
As a Certified Emotional Intelligence Consultant and Master Trainer, Susan works with all levels of organizations to improve leadership, team and organizational effectiveness. She has assessed and coached CEO’s, executives, engineers, veterinarians, teams and individual employees in a wide variety of industries from hi-tech to healthcare. She regularly appears on Portland's KATU AM Northwest TV talk show discussing the application of emotional intelligence for personal growth.
As a speaker and facilitator, Susan employs a unique combination of skills to generate real learning with her personable style and warm humor. She quickly connects with her audience, creating an engaging and entertaining experience. Susan’s solid understanding of adult learning principles and cognitive psychology gives her a high degree of credibility and skill as a platform trainer and facilitator.
She is an adjunct professor at Marylhurst University where she teaches in the Communication Studies Department.
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What Clients are Saying
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What Participants are Saying
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“Susan’s knowledge and ability to convey concepts and educate is outstanding. The development of my leadership and communication skills has been greatly enhanced by Susan through both her team and one-on-one sessions.”
- Chris Michalopoulos, VP of Marketing, Telecommunications Company
"Thank you, Susan. You really rocked the house!"
- Marie Daniels, Business and Employment Specialist, Portland Worksource Metro East
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"One of the best seminars I've attended in years! Susan was outstanding and helped me immensely both with work and personal problem solving."
- Conference attendee, Oregon Telecommunications Association, Newport, OR
"Susan is passionate about what she does and is wonderfully pleasant and approachable. I really like how I can start applying the information I learned
today right away!"
- T.K., West Linn, OR
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I recently had the opportunity to work closely with Susan in a consulting capacity while she was re-assessing our workplace floor training program. I found Susan to be very thorough with good insight into our needs and issues surrounding the current program. Her recommendations were most helpful and responsive."
- Gary Jenks, Human Resources Director, SEH America
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"Excellent facilitation! Good use of different learning styles and great delivery – knowledge came through loud and clear!"
- S.R., Vancouver, WA
"What a great speaker and trainer you are! Thank you for sharing your wisdom and talent!"
- J.P., Salem, OR |
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“Your collaboration in assessments, consultation and training has been key to assisting MCC advance our managers’ ability to initiate safe and productive dialogue when dealing with conflict situations. Through the training process, we have experienced increased understanding of interpersonal and group dynamics amongst our team leaders . Thanks in part to your guidance and support, we have begun a new chapter of leadership cohesiveness.”
- Christine R. Cline, SPHR, Human Resources Manager, Molalla Communications
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