Profitable Dialogue™ is the language of high-performing teams.
Profitable: productive, beneficial
Dialogue: discussion, conversation
Need more productive discussions or beneficial conversations? Any way you slice it, Profitable Dialogue™ is at the heart of positive, empowering communication. Its power lies not just in technique, but in how we choose to relate to others.
The highest performing teams are more than a group of highly skilled individuals. What tips the balance is their ability to maintain positive relations with each other and across the organization.
Diffusing negativity and criticism, Profitable Dialogue™ builds vibrant connections – enhancing relationships, improving performance and dramatically improving workplace climate – all which builds your bottom line. Studies repeatedly show that a positive workplace climate not only increases, but can predict profitability.
In a difficult economy, some things are very hard to control. Fortunately, building a more positive workplace is not one of them.
The Profitable Dialogue™ Model
The Profitable Dialogue™ model is based on the concept of Marshall Rosenberg’s Non-violent Communication. Drawing on his influence along with principles of emotional intelligence, it offers individuals, teams and whole organizations a process that goes beyond communication to providing a paradigm for relating to each other with authenticity, empathy, and accountability.
Read Susan's blog for more insight into how Emotional Intelligence creates top performers.