Why Emotional Intelligence?

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Emotional intelligence (EQ) is the single most important predictor of success for individuals and the organizations they serve.

Sound like a bold claim? A wide body of independent research has proven it. The most commonly considered performance predictors — intelligence, education, experience, and personality — are, quite simply, not enough.

What is Emotional Intelligence?

EQ basically refers to a distinct combination of emotional, personal and interpersonal skills and competencies that influences our overall capacity to cope effectively with the demands and pressures of work and life.

The good news? Unlike IQ, emotional intelligence can be developed through targeted EQ Coaching and Development Programs. Moreover, EQ has been empirically proven to have a high correlation with success in work and life and is key to differentiating between average and high performing managers and leaders.

You measure sales, output, costs and ROI. Why not measure and affect a key determinant of performance for your most important assets – people?

Assessing EQ is the first step in building these vital skills. Whether measuring individuals, teams, leaders or the entire organization, it’s important to utilize empirically proven and scientifically valid instruments. At PerformanceWorks, we are certified in the premiere measures of EQ on the global market today – the BarOn EQi 2.0 suite of emotional intelligence assessments.  These include:

 

What Does the EQi 2.0 Measure?

The EQi 2.0 assessment measures 15 key skills and competencies within 5 main areas.  These competencies have been empirically proven over 20 years of research to contribute to outstanding leadership and personal effectiveness.  As illustrated in the EQi 2.0 Model, these competencies are defined as:

EQi 2.0 Model

Self-Perception

  • Self-Regard
    • Respecting oneself while understanding and accepting one’s strengths and weaknesses. Self-regard is often associated with feelings of inner strength and confidence.
  • Self-Actualization
    • The willingness to persistently try to improve oneself and engage in the pursuit of personally relevant and meaningful objectives that lead to a rich and enjoyable life.
  • Emotional Self-Awareness
    • Recognizing and understanding one’s own emotions. This includes the ability to differentiate between subtleties in one’s own emotions while understanding the cause of these emotions and the impact they have on the thoughts and actions of oneself and others.

Self-Expression

  • Emotional Expression
    • Openly and effectively expressing one’s feelings verbally and non-verbally.
  • Assertiveness
    • Communicating feelings, beliefs and thoughts openly, and defending personal rights and values in a socially acceptable, non-offensive and non-destructive manner.
  • Independence
    • The ability to be self directed and free from emotional dependency on others. This includes being able to be autonomous in decision making, planning and completing tasks.

Interpersonal

  • Interpersonal Relationships
    • The skill of developing and maintaining mutually satisfying relationships that are characterized by trust and compassion.
  • Empathy
    • Recognizing, understanding, and appreciating how other people feel. Empathy involves being able to articulate your understanding of another’s perspective and behaving in a way that respects others’ feelings.
  • Social Responsibility
    • Willingly contributing to society, to one’s social groups, and generally to the welfare of others. Social Responsibility involves acting responsibly, having social consciousness, and showing concern for the greater community.

Decision Making

  • Problem Solving
    • The ability to find solutions to problems in situations where emotions are involved. Problem solving includes the ability to understand how emotions impact decision making.
  • Reality Testing
    • The capacity to remain objective by seeing things as they really are. This capacity involves recognizing when emotions or personal bias can cause one to be less objective.
  • Impulse Control
    • The ability to resist or delay an impulse, drive or temptation to act. It also involves avoiding rash behaviors and decision making.

Stress Management

  • Flexibility
    • Adapting emotions, thoughts and behaviors to unfamiliar, unpredictable and dynamic circumstances or ideas.
  • Stress Tolerance
    • Coping with stressful or difficult situations and believing that one can manage or influence situations in a positive manner.
  • Optimism
    • An indicator of one’s positive attitude and outlook on life. It involves remaining hopeful and resilient, despite occasional setbacks.

Need more information about our EQ Coaching and Development Programs or want to schedule an assessment? Contact us to discuss how we can match our services to your unique needs.